Other – Page 3 – IT Living Lab

October 18, 2013October 18, 2013

Not-For-Profit Proposal Analysed

A not-for-profit was given a proposal for facility-wide access to the Not For Profit Group necklaces and wanted to ensure that anyone on the site could receive assistance if they used the necklaces. The students involved in this project researched the proposed project cost and other solutions. The students further analysed the proposed cost for…

July 25, 2013November 11, 2013

Indiana Company Technology Service Desk Ticketing System

This project started in November for an Indiana company as a solution for better customer and employee support as the company was, and still is, expanding rapidly. They needed a better and more efficient way to address and resolve issues, both internally and externally. Besides the creation of the Technology Service Desk team, they also…