Our project was to find the ticketing and network monitor software. We were using the Spiceworks software for ticketing and network monitor software at beginning of the semester. We installed both of the software on the Windows Server 2008. We started testing the  Networking Monitor Software first and then ticketing system software. We had to find another ticketing system software for our project because of the client requirement. We are using the ManageEngine ServiceDesk Plus software for the multiple client ticketing system software.

 

Project Team Members: Bindesh Patel, Mark Robertson

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