Process in Creating Technical Documentation Project

This project included explaining the process behind creating a few different types of technical documentation. The types of documentation included an Acceptable Use Policy which required students of the Living Lab to sign in order to confirm compliance when using Living Lab equipment and resources as well as step-by-step guides on how to complete different…

Reimaging Computers from Windows 98 to Windows 7

A local Fortune 100 company required re-imaging of old computers from Windows 98 to Windows 7 operating system.  New computers were imaged with Windows 7 as well.  The image of each computer was customized to user software requirements, and also providing certain user administrator rights. Upon completion of the imaging, computers were delivered to users….

Web Based Project Status Report

Goal: This project aims to create forms in the University Course WordPress site in order to enable Student Status reporting to be done through the site rather than through excel spreadsheets. Need for this project: Every week students of this University Course submit a Weekly Project Status Report that documents the time spent on various…

Organizational Unit Redesign

An Indiana University tech support department had a severely cluttered and non-intuitive organizational unit (OU) structure.  A Living Lab student designed a new OU with a standardized structure and more effective and modular Group Policy Objects (GPOs) to simplify management and navigation.  PowerShell scripts were used to copy a standardized root structure to each department…

e-Status Report

This project is as a result of a need to make an easily compiled semester status report. Prior to this undertaking Project managers would have to open individual status report excel files which tends to be cumbersome, especially when they need to research projects from a previous semester, when this new status report is implemented,…

Website Update

This project entails editing and updating an existing website for a local not-for-profit organization using a content management software (CMS).  Two existing website pages were modified to add updated content and images.  A new web page was created and populated with content provided by client. End user training and a user guide was provided to…

University Department File Server Build

An Indiana University department needed a new file server with more storage space. The project used spare university-owned equipment to create a new, more powerful file server with more storage than the previous file server.  The new physical server will eventually replace a subscription-based virtual machine and save the department several thousands of dollars per…

Network, Computer and End User Support

A non-for-profit organization, which serves and supports the LGBTQ community of the greater Indianapolis area, has formed a working relationship with the Living Lab of IUPUI. Students volunteer their time by providing the organization’s technical support and managing the operations of the computer and network systems.   Student Team Members: Justin White, Devan Hardwick